Gas Central Heating Breakdown Cover

Protect your domestic gas central heating system, including your boiler, against the unexpected cost of a breakdown or repair. With this policy, if your central heating goes wrong, one of our approved Gas Safe™ registered engineers will aim to put it right.

Want to add an annual boiler service? Click here.

Please note this policy includes a £50 excess and is only available online to customers purchasing this policy for the first time.


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Gas Central Heating Cover
Gas Central Heating Breakdown Cover
A leak within or breakdown of the 'natural gas' gas central heating boiler, the central heating system and its associated pipework
Drain down and isolate leaking water tanks, radiators and hot water cylinders
Unable to control the temperature or timings of your boiler
There is no claims limit and no limit to the number of claims provided the boiler is not beyond economical repair

Excess Amount Payable

You will have to pay the first £50 of any claim. We can only accept payment using the following cards: MasterCard, Switch Maestro, Visa or Visa Delta. A separate excess payment is required for each area of policy coverage affected by a claim, whether for a single incident which requires you to claim under more than one area of policy coverage or for each new unrelated claim you make. Excess payment(s) will be taken when you call to make a claim. Please see the policy Terms & Conditions for further details.

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

Gas Central Heating Breakdown Cover
Repair, replacement or continued coverage of a boiler which is beyond economical repair (if the cost of parts inc VAT, is more than 85% of the retail price of the boiler)
Systems specifically stated to be not covered, including; LPG systems, unvented cylinders, fan heating, under floor heating, warm air heating
Repairs if we have advised you to carry out maintenance work to prevent a future breakdown (until that work is complete)
Repairs, where due to obsolete parts, we can no
longer cover you (your policy will have been cancelled)
Annual Boiler Service
This policy doesn't include an annual boiler service. If you'd
like to include an annual boiler service as well as protecting
your water and gas supply pipes, plumbing, drains and
more, please click here to upgrade your cover.

For more information about what's covered and what's not, please see the Summary of Cover and Terms & Conditions of this policy, also available in the policy documents section on the right hand side of this page.

This policy is for homeowners only.

Retail, commercial and other premises used for business are not eligible for this cover, and council and housing association tenants will not need this service.

The property must be supplied with gas from the mains, be your permanent home and owned and solely occupied by you and your family as a private residence with no business use.

Mobile homes, bedsits, sub-divided homes and let and sub-let properties are not covered.

Important information

Prices include all fees and Insurance Premium Tax (IPT).

Please see Summary of Cover for what happens next year. Prices quoted are for Year 1 cover only. Current Year 2 price for Gas Central Heating Breakdown Cover is £150 per year. Renewal prices are subject to change.

HomeServe is a trading name of HomeServe Membership Ltd which is authorised and regulated by the Financial Service Authority (FSA). Cable Drive, Walsall, WS2 7BN (registered in England no. 2770612).

Please refer to 'Who provides Gas Central Heating Breakdown Cover' in the Summary of Cover.

*Calls may be recorded for quality control and training purposes. Lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday.