HomeServe's home emergency guide

A guide to handling and preventing disasters in the home.

Whether it's a burst pipe, blocked drain or boiler breakdown, at HomeServe we understand that a home emergency can cause a lot of hassle, mess and stress.

That's why we've created our handy home emergency guide, designed to help you fix home emergencies quickly.

Download your copy of the home emergency guide!

Click here to download a copy of the home emergency guide. You could even print a copy to keep in a safe place - just in case something goes wrong.

Home emergency guide

What's in the guide?

The HomeServe home emergency guide is packed full of advice about a range of household emergencies, including:

  • How to deal with burst pipes and frozen taps.
  • What to do if your toilet won't flush.
  • What action to take if your central heating breaks down.
  • Simple steps to deal with a power cut.
  • 10 ways to help prevent future home emergencies.
  • A checklist of tools you might need in an emergency.

Important information regarding our DIY help and advice

We try to make the advice on our website ( as useful and reliable as possible. However, the purpose of this advice section of the website is to provide homeowners and private landlords with general guidance and useful tips only. It doesn't necessarily deal with every important topic or cover every aspect of the topics with which it deals and might not be relevant or appropriate in all circumstances. It is not designed to provide professional advice or financial advice and should not be relied on as such. Click here to read the disclaimer in full.