HomeRepair Membership
HomeServe Membership Ltd.
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Once you become a member we'll send you your welcome pack and you'll be able to use the service as many times as you like within the 12-month membership period.
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If you choose to pay by Direct Debit or credit/debit card (excluding Maestro payments) your membership will automatically renew for a further year. You'll receive your new membership documentation in advance of renewal to give you time to consider whether it's still right for you.
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You can cancel your membership by calling us on 0800 24 7 999.
If you cancel within 14 days of receiving your welcome letter and, providing you've made no use of your membership during this time, we'll refund in full any subscription already paid.
If you cancel after 14 days of receiving your welcome letter and, providing you've made no use of your membership during this time, we'll retain the last subscription paid prior to you cancelling and withdraw your membership at the end of that payment period.
If you cancel after you've used the repair service you'll be liable to pay the non-membership price for the completed repair(s). Once we receive payment for the repair we'll refund to you any subscriptions already paid.
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